Analysis of Credit Sales Information System, Accounts Receivable Collection, and Internal Control: A Case Study

Authors

  • Muhammad Nawawi Universitas Sultan Ageng Tirtayasa
  • Alfin Ridho Saputra

Keywords:

Credit sales, Accounts receivable, Internal control, Accounting information system

Abstract

Purpose: This study examines the implementation of credit sales accounting information systems, accounts receivable collection procedures, and internal control mechanisms in a corporate setting. It emphasizes how these systems contribute to efficiency, accuracy, and accountability in financial management.

Methodology/approach: A qualitative descriptive method was applied, using observation, documentation review, and secondary data analysis. Financial records, accounting procedures, and company policies served as the main sources. Academic literature provided additional theoretical frameworks for evaluating practices.

Findings: The research shows that the credit sales accounting system facilitates structured documentation and transaction recording but still faces issues such as delays in invoicing and incomplete supporting documents. Accounts receivable collection processes exist but often fail to reduce overdue accounts effectively. Internal controls such as segregation of duties and authorization are in place but require stronger monitoring and compliance.

Practical implications: Companies should adopt integrated, technology-driven solutions to enhance real-time receivable management, enforce stricter receivable policies, and strengthen internal control to minimize risks of misstatement and bad debt.

Originality/value: This study contributes to the literature by integrating discussions of credit sales accounting systems, receivable management, and internal controls in a single framework, offering practical recommendations for improving corporate financial governance.

Downloads

Download data is not yet available.

References

Amnain, A. F., Zulfikar, V. A., & Rusjiana, J. (2023). Pengaruh Sistem Informasi Akuntansi Terhadap Pengendalian Internal Piutang (Studi pada salah satu perusahaan telekomunikasi di Bandung). Electronic, Business, Management and Technology Journal, 1(1), 52–61. https://doi.org/10.55208/ebmtj.v1i1.87

Arens, A. A., & Loebbecke, J. K. (2003). Auditing: An integrated approach. Prentice Hall.

Committee of Sponsoring Organizations of the Treadway Commission (COSO). (2013). Internal control—Integrated framework. COSO.

Creswell, J. W. (2013). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). SAGE Publications.

Dewi, D. S., & Reviandani, W. (2024). Sistem Pengendalian Internal Piutang dalam Meminimalkan Piutang Tak Tertagih pada PT PCS. Entrepreneur: Jurnal Bisnis Manajemen dan Kewirausahaan, 5(1), 1–15. https://doi.org/10.31949/entrepreneur.v5i1.7500

Hall, J. A. (2011). Accounting information systems (7th ed.). Cengage Learning.

Hery. (2014). Auditing dan asurans. Grasindo.

Mardiyah, I. (2015). Sistem pengendalian internal sebagai dasar pencegahan kecurangan. Jurnal Akuntansi Multiparadigma, 6(2), 234–246.

Martani, D., Veronica, S., Wardhani, R., Farahmita, A., & Tanujaya, E. (2016). Akuntansi keuangan menengah berbasis PSAK (2nd ed.). Salemba Empat.

Michael, & Widjaja, W. (2024). Kontribusi Sistem Informasi Akuntansi terhadap Kualitas Laporan Keuangan pada Konteks Ritel Indonesia. Jurnal AKSI (Akuntansi dan Sistem Informasi), 9(2). https://doi.org/10.32486/aksi.v9i2.685

Mulyadi. (2001). Sistem akuntansi (3rd ed.). Salemba Empat.

Mulyadi. (2016). Sistem informasi akuntansi (4th ed.). Salemba Empat.

Romney, M. B., & Steinbart, P. J. (2018). Accounting information systems (14th ed.). Pearson.

Savsavubun, R. V., Manossoh, H., & Mawikere, L. (2021). Analisis sistem dan prosedur kas kecil dalam mendukung pengendalian internal. Jurnal Riset Akuntansi Going Concern, 16(2), 231–240. https://doi.org/10.32400/gc.16.2.33162.2021

Wardani, I. K., & Syarif, D. (2023). Pengaruh Sistem Informasi Akuntansi Piutang, Sistem Pengendalian Internal, dan Kualitas Layanan terhadap Kolektibilitas Piutang pada BPJS Ketenagakerjaan Bandung Lodaya. Journal of Accounting Inaba, 2(2), 74–87. https://doi.org/10.56956/jai.v2i02.266

Wilkinson, J. W., Cerullo, M. J., Raval, V., & Wong-On-Wing, B. (2000). Accounting information systems: Essential concepts and applications (4th ed.). Wiley.

Wulandari, A., & Epi, S. (2021). Pengaruh pengendalian internal terhadap efektivitas kas kecil. Jurnal Akuntansi Aktual, 8(1), 15–27.

Yunita, R., & Kusmilawaty, D. (2020). Analisis kelemahan sistem kas kecil pada perusahaan jasa. Jurnal Ekonomi dan Manajemen, 7(2), 65–73.

Downloads

Published

2025-09-29

How to Cite

Nawawi, M., & Ridho Saputra, A. (2025). Analysis of Credit Sales Information System, Accounts Receivable Collection, and Internal Control: A Case Study. Accounting, Management, and Economics Review, 1(3). Retrieved from https://journalnetworth.com/index.php/amer/article/view/6